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Telecalling CRM + auto dialer, built for India

Kill thedead air.

CRM Dialer rings your next lead the moment the last call ends, from your team’s own SIM, and logs every call, recording and follow-up back to one CRM.

Book a demoPricing from ₹499/user

14-day free trial · Android + web · Monthly billing

Leads arrive from

  • IndiaMART
  • 99acres
  • MagicBricks
  • Housing.com
  • JustDial
  • TradeIndia
  • Meta Lead Ads
  • Google Ads
  • Website forms
  • Google Sheets
  • WhatsApp
  • Zapier
  • Pabbly
  • Webhooks & API
All integrations

01The problem

Most of a telecaller’s hour isn’t talking.

It’s finding the next number in a sheet, dialing it by hand, waiting, typing notes, and remembering who said “call me after 6”. CRM Dialer automates every second between conversations.

Manual dialing

With CRM Dialer

Talking to a leadSearching, dialing, ringing, typing notesIllustrative hour · CRM Dialer reports your real split per agent

02What it does

Dial.
Capture.
Prove.

One app for the telecaller, one dashboard for the manager. Built around the dialer, not bolted onto a CRM.

All features

01 Dial

The next call starts the moment the last one ends.

Load a list or a campaign and CRM Dialer works through it from the telecaller’s own Android SIM. No searching for numbers, no typing, no copying notes into a sheet. The agent marks an outcome, the next lead is already ringing.

How the power dialer works

02 Capture

Every enquiry lands with the right person, in minutes.

Leads from 99acres, IndiaMART, Meta and your website arrive in one queue, de-duplicated, and get assigned by project, city, language or round-robin. Anything nobody touches gets escalated before it goes cold.

See lead management

03 Prove

Know what happened on every call, not what was reported.

Call logs, talk time and outcomes are captured automatically, and recordings sync from supported Android phones. Managers coach from real calls and see who needs help before the month ends.

Explore call tracking

03Dialing modes

Four ways to dial. One honest answer about which you need.

Most Indian sales teams calling warm leads do best with power dialing from a SIM. Predictive dialing needs cloud lines and suits large floors. Read the full comparison.

  1. 01PreviewAgent reads the lead, then dials.SIM + cloud
  2. 02PowerNext number dials as soon as a call ends.SIM + cloud
  3. 03ProgressiveDials only when an agent is free.Cloud
  4. 04PredictiveDials ahead of agents using pacing.Cloud

04Industries

Built for teams that live on the phone.

All industries
01Portal leads → site visitsReal estateA 99acres enquiry at 9:42 pm is assigned to the Wakad project team and called before 9:45.02Enquiries → admissionsEducationAdmission season: 1,200 enquiries a week, split by course and language, with WhatsApp brochures sent after every call.03Leads → disbursalsLoans & insuranceA DSA team chases pending documents with call-back reminders, and every call outcome is on record for audit.04Buy-leads → ordersB2B & IndiaMART sellersBuy-leads from IndiaMART and TradeIndia are called while the buyer is still comparing quotes.05Ads → surveysSolar & home servicesMeta ad leads are qualified by roof type and city, then booked for a survey visit.06Enquiries → appointmentsHealthcare & clinicsAppointment enquiries from Google Ads are called back and confirmed, with follow-ups for no-shows.

Companies that contacted a web lead within an hour were about seven times likelier to qualify it than those that waited even an hour longer.

Source: Harvard Business Review, “The Short Life of Online Sales Leads” (2011)

The study is old and American; the instinct holds everywhere. CRM Dialer measures your first-call time on every new lead, per agent, so you can see it for yourself.

05Compliance

Compliant by default, not by memo.

TRAI’s 2025 rules moved promotional calls to 140-series numbers and made repeat offenders lose their lines. The DPDP Act makes lead data and recordings your responsibility. CRM Dialer builds the guard-rails into the workflow.

  • Lead source and consent stored on every record
  • DND / NCPR scrub on imported lists
  • “Do not call” outcome with a 90-day lock
  • Recording disclosure prompts and audit log
TRAI & DND, explained

06Pricing

Per user, per month. Integrations included.

StarterFor teams moving off spreadsheets and the phone’s call log.₹499/user/moGrowthFor managers running a calling floor on numbers, not gut feel.₹899/user/moScaleFor 50+ seat floors that need cloud calling and controls.Custom

GST extra · 14-day free trial · 20% off on annual billing

FAQ

Questions teams ask before switching

Do my telecallers need new phone numbers or a VoIP setup?

No. On the Starter and Growth plans, calls go out from the SIM already in each telecaller’s Android phone, through the CRM Dialer app. Cloud numbers, IVR and predictive dialing are available on the Scale plan through licensed telecom partners. How SIM-based auto dialing works.

Is it legal to auto-dial leads in India?

Calling people who enquired with you, through a form, a portal or an ad, is the core use case and is how CRM Dialer is designed to be used. Promotional calling to people who haven’t engaged with you must use registered 140-series numbers and respect DND preferences, under TRAI’s 2025 rules. Read our plain-English TRAI & DND guide (not legal advice).

Will it record calls automatically?

CRM Dialer syncs recordings made by the phone’s built-in call recorder on supported Android devices and attaches them to the lead. Android restricts third-party apps from recording call audio directly, so we don’t promise it on every handset. Details on call recording.

Does it work on iPhone?

The web app, lead management and reports work on any device. SIM-based dialing and call-log sync need Android, because iOS doesn’t let apps read call logs. iPhone users can use click-to-call or cloud calling.

Which lead sources can I connect?

Meta Lead Ads, Google Ads lead forms, website forms, IndiaMART, JustDial, TradeIndia, 99acres, MagicBricks, Housing.com, Google Sheets, CSV/Excel, plus Zapier, Pabbly, webhooks and an API. Every integration is included on every plan. See all integrations.